Returns Policy

Returns Policy

We understand that sometimes you change your mind so we are happy to accept returns.

Unwanted items must be returned in new condition in the original packaging complete with the original sales invoice within 30 days of purchase. Return postage to be paid by the customer. Custom built bikes are excluded from this returns policy.

Customer Service.

We pride ourselves on our customer service. We aim to provide the best service and expertise to make sure you get the perfect Colina.  It is important to us that you get the right bike or frame or that suits you and we go the extra mile to make sure your buying experience as pleasurable as possible. Our products display an outstanding attention to detail and we like to offer a service to match.